Frequently asked questions
What is Stafon?
Stafon is an AI studio that works like a crew: you give orders in chat (a sales video, product images, a voiceover), the agent drafts a script and quotes credits, and only when you approve does the system produce and deliver the result.
How do credits work?
Every account has a two-pocket credit wallet: plan credits (refilled weekly, no rollover) and top-up credits (never expire). When you approve a job, credits are held first; on completion they are settled at actual cost with any excess refunded; system errors are refunded 100%.
What does the Free plan include?
Signing up gives you the Free plan: 200 credits per week, videos up to 10 seconds, during a 7-day trial from your sign-up date. When the trial ends you need a paid plan to create new jobs; your data and top-up credits stay intact.
How can I pay?
Inside the app, pick a plan or a top-up and create an order (MoMo, PayPal, or card via PayPal). Each order has its own code and a 30-minute payment window. In the early phase, the Stafon team confirms payments manually before activation โ the "I have paid" button alone never activates anything.
Who owns the content I create?
You keep the rights to your inputs and may use the outputs commercially under your active plan. See the Copyright & IP page for details.
Can Stafon already produce real content?
Accounts, the credit wallet, quoting and the approval workflow are fully live. Content-generation providers are being connected one by one; any job running in demo mode is clearly labelled "Demo" in the app โ never disguised as a real result.